Privacy Policy

When you contact us through this website, WhatsApp, phone, social media, or in-store, we may collect details such as your name, phone number, email address, enquiry subject, message, and product interests.

We may also receive limited technical information such as browser type, device information, pages visited, and approximate location from analytics, maps, embedded widgets, or standard website logs.

We use your information to respond to enquiries, confirm product availability, provide pricing, support store visits, improve our products and services, handle feedback, and maintain the security and performance of the website.

We do not sell customer personal information.

This website may use third-party services such as FormSubmit for contact form delivery, Google Maps for location display, Elfsight for Google review embeds, and social media platforms for Instagram and Facebook links.

These third parties may process information according to their own privacy policies when you interact with their services.

By submitting a form, calling us, messaging us, or otherwise sharing your details, you consent to us using that information to respond to your request and provide related service.

You may ask us to correct, update, or delete personal information you have shared with us, subject to any legal or business record requirements.

We keep customer enquiry information only as long as reasonably needed for customer support, business records, dispute handling, and legal compliance.

We use reasonable safeguards to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

Our website and services are intended for general customers. If a minor contacts us, we expect a parent or guardian to be involved for purchases or service requests.

We may update this Privacy Policy when our services, website features, or legal requirements change. The latest version will be posted on this page.